Core Values Declaration

    Integrity - Based on one's actions on an internally consistent framework of principles. The concept of integrity is directly linked to responsibility in the implementation of those principles as below;
  • Adhere to all set rules, regulations and guidelines
  • Perform to our best ability with very high standards whilst continuously improving the quality of our services
  • Adopt an open and honest attitude in all aspects
  • Deliver products and services to customers as pledged
  • Have pride in contributing towards UNITENs success


    Teamwork We exist as a team to support each other in creating a superior work environment to achieve our mission and vision and delivering an exceptional customer experience. Below are the principles:
  • Trust and support each other, building good relationships and good team spirit
  • Give constructive feedback to each other, committed to everyones development
  • Involve each other, working together across boundaries, seeking ideas and sharing solutions
  • Working together to achieve our strategic goals and objectives


    Customer Focus Organizations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations. Followings are the principles;
  • Deliver high quality products and services at par with premier international corporate bodies
  • Provide best possible services to customers
  • Realize that customer support is important to UNITEN
  • Understand customers needs and to fulfill to the best of our capability
  • Retain customers loyalty by continuously monitoring their needs


    Caring Feeling and exhibiting concern and empathy for others. Caring is not just a way of feeling, it is a way of behaving. Below are the principles;
  • Conduct our business with UNITENs interests in mind
  • Acknowledge employees contribution and be sensitive to their needs
  • Assist employees to develop their potentials
  • Serve our customers and fellow employees in the same way we would like to be treated
  • Always be sensitive to the needs of the society and the environment
  • Undertake social obligations without jeopardizing UNITENs interest