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Juraifa binti Jais, Dr.

Dr. Juraifa Binti Jais

Senior Lecturer

Department of Business & Management

UNITEN Business School (KSHAS)

03-89212020 (Ext: 7315)
juraifa@uniten.edu.my

Academic Qualifications

  • PhD, RMIT University Australia (2012)
  • Master of HRM, Monash University Australia (2007)
  • Bachelor of Human Sciences (Hons), International Islamic University Malaysia (1999)

Courses Taught

No specialized courses (length > 7) listed.

Professional Associations

  • Malaysian Institute of Human Resource Management (MIHRM): Normal Member (2025)
  • Malaysia Consumer and Family Economy Association (MACFEA) : Normal Member (2024)
  • Asian Academy of Management: Normal Member (2021)
  • Australian HR Institute: (2010)
  • Australian and New Zealand Academy of Management: (2009)

Recent Notable Publications

1.

Juraifa Bte Jais; Mohammad Khudari. An Exploration To Thriving Through Change: Essential Insights For Effective Change Management From Subject Matter Expert Views. International Journal Of Business And Technology Management (Dec 2025). Journal. Cited: MyCITE

2.

Juraifa Bte Jais; Mohammad Khudari. An Exploration To Thriving Through Change: Essential Insights For Effective Change Management From Subject Matter Expert Views. 1Th International Economics & Business Management Conference (Iebmc 2025) (Nov 2025). Conference Proceeding. Cited: Indexing In Progress

3.

Juraifa Bte Jais. Impact Of Supervisory And Organizational Support On Work-Life Balance And Job Satisfaction In Manufacturing Smes In Oman. Tpm – Testing, Psychometrics, Methodology In Applied Psychology (Nov 2025). Journal. Cited: Indexing In Progress

4.

Juraifa Bte Jais. Examining The Mediating Influence Of Job Satisfaction On The Link Between The Delegation Of Authority, Work Teams, And Human Resource Agility In Commercial Banks. International Journal Of Services And Operations Management (Nov 2025). Journal. Cited: SCOPUS

5.

Juraifa Bte Jais. Impact Of Supervisory & Organizational Support On Work-Life Balance & Job Satisfaction In Manufacturing Smes In Oman. Testing, Psychometrics, Methodology In Applied Psychology (Nov 2025). Journal. Cited: SCOPUS

6.

Juraifa Bte Jais; Shahnaz Shafiza Binti Sabri. Exploring Environmental Self-Identity And Malaysians’ Perceptions Of Antarctica's Climate Significance. 12Th International Qualitative Research Conference 2025 (Aug 2025). Conference Proceeding. Cited: Indexing In Progress

7.

Juraifa Bte Jais; Mahiah Bte. Said; Mahiah Bte. Said; Mahiah Bte. Said; Shahnaz Shafiza Binti Sabri; Mahiah Bte. Said. Exploring Environmental Self-Identity And Malaysians’ Perceptions Of Antarctica's Climate Significance. 12Th International Qualitative Research Conference (Iqrc) 2025 (Aug 2025). Conference Proceeding. Cited: SCOPUS

8.

Mahiah Bte. Said; Juraifa Bte Jais. The Mediating Role Of Environment Self-Identity Towards Malaysians’ Environmental Preservation Intentions In Protecting Antarctica’S Climate Sustainability. 7Th Advances In Business Research International Conference 2025 (Abric 2025) (Jul 2025). Conference Proceeding. Cited: ERA

9.

Juraifa Bte Jais. The Mediating Role Of Environment Self-Identity Towards Malaysians’ Environmental Preservation Intentions In Protecting Antarctica’S Climate Sustainability. 7Th Advances In Business Research International Conference 2025 (Jul 2025). Conference Proceeding. Cited: Indexing In Progress

10.

Mahiah Bte. Said; Juraifa Bte Jais. The Mediating Role Of Environment Self-Identity Towards Malaysians’ Environmental Preservation Intentions In Protecting Antarctica’S Climate Sustainability . 7Th Advances In Business Research International Conference 2025 (Abric 2025) (Jul 2025). Conference Proceeding. Cited: MyCITE

11.

Prashalini Naidu; Juraifa Bte Jais; Mohammad Khudari. Probing Into Digitalisation's Influence On Internal Customer Satisfaction: An Angle From Internal Customers Of Shared Service Organisations. Edelweiss Applied Science And Technology (Apr 2025). Journal. Cited: SCOPUS

12.

Prashalini Naidu; Juraifa Bte Jais; Mohammad Khudari. Incorporating Managerial Capability And Operational Capability As Features Of Digitalization To Measure Internal Customer Satisfaction In Shared Service Organisations In Malaysia. Journal Of Ecohumanism (Dec 2024). Journal. Cited: SCOPUS

13.

Juraifa Bte Jais; Mahiah Bte. Said; Shahnaz Shafiza Binti Sabri. Exploring The Impact Of Work-Life Balance On Hr Proactivity And Adaptability Among Malaysian Women Employees - A Pilot Study. International Journal Of Business And Technology Management (Dec 2024). Journal. Cited: MyCITE

14.

Juraifa Bte Jais. The Mediating Effect Of Service Quality On The Relationship Between Logistics Resources And Sustainable Competitive Advantage In Iraqi Kurdistan Hotels. Cogent Business & Management (Dec 2024). Journal. Cited: ISI

15.

Shahnaz Shafiza Binti Sabri; Mahiah Bte. Said; Juraifa Bte Jais. A Conceptual Paper On Ai-Enabled Sustainable Entrepreneurship (Ai-Se) Adoption Intentions Among Woman Entrepreneurs Of Micro And Small-Enterprises. 28Th Macfea-Fbc Inti Iu International Conference 2024 (Oct 2024). Conference Proceeding. Cited: SCOPUS

16.

Juraifa Bte Jais; Mahiah Bte. Said; Shahnaz Shafiza Binti Sabri. Exploring The Impact Of Work-Life Balance On Hr Proactivity And Adaptability Among Malaysian Women Employees- A Pilot Study. 4Th International Conference On Business Sustainability And Innovation (Icbsi2024) (Oct 2024). Conference Proceeding. Cited: MyCITE

17.

Juraifa Bte Jais; Mahiah Bte. Said; Shahnaz Shafiza Binti Sabri. Exploring The Impact Of Work-Life Balance On Hr Proactivity And Adaptability Among Malaysian Women Employees - A Pilot Study. 4Th International Conference On Business Sustainability And Innovation (Icbsi 2024) (Oct 2024). Conference Proceeding. Cited: Indexing In Progress

18.

Mahiah Bte. Said; Juraifa Bte Jais; Shahnaz Shafiza Binti Sabri. Theorizing The Factors Influencing Work-Life Balance Of The Women Employees –Extending The Social Exchange Theory . The 4Th Aagbs International Conference On Business Management 2024 (Sep 2024). Conference Proceeding. Cited: Indexing In Progress

19.

Juraifa Bte Jais. Enhancing Employees' Agility In The Financial Sector Through Job Satisfaction In The Workplace And Empowerment. Pacific Business Review International (Jun 2024). Journal. Cited: ISI

20.

Juraifa Bte Jais. The Influence Of Service Quality On Sustainable Competitive Advantage In Kurdistan Iraq Hotels: Perspective From Hotel Managers. Humanities And Social Sciences Letters (Dec 2023). Journal. Cited: SCOPUS