All International students must have valid visa to proceed with their study in UNITEN. International students will receive an automated reminder email three (3) months before their visa expiry date. Students MUST submit their visa renewal application through info365 immediately upon receiving this reminder email.
 
VISA RENEWAL PROCESS (Estimated 3 Months):

Student Application –
Submit visa renewal application via Info365 (at least 3 months before expiry).
IO Document Check –
International Office (IO) checks documents.
IO requests Supporting Letter (SL) from the respective college (delays may occur during verification)
Payment –
IO advises student on payment. Student provides proof of payment to submit to EMGS.
EMGS Verification –
EMGS checks payment (delays may occur during verification).
EMGS may request additional documents if required.
Passport submission –
Student submits passport at IO Counter 7, UNITEN Customer Centre (UCC).
IO will notify for passport submission (application closes if passport not submitted within 90 days).
IO submits passports to EMGS (3 times weekly: Monday, Wednesday, Friday).
Visa Processing –
EMGS/Immigration processes student visa (14 working days, subject to delays if additional documents required).
Passport Collection –
IO collects processed passports from EMGS.
IO notifies students to collect passports at IO Counter 7, UCC.
Student collects their passport.
iKad Collection –
iKad will be available about 1 month later.
Student will receive an email notification to collect iKad.
 
CONSEQUENCES OF FAILURE TO RENEW STUDENT VISA ON TIME:
 
Overstay Status – You will be considered as overstaying in Malaysia, which is a violation of immigration law.
Special Pass Requirement – You must apply for a Special Pass to legalize your stay, and all related charges will be paid by you.
Possible Fines – Immigration may impose monetary penalties for overstaying.
Risk of Blacklisting – Overstaying can lead to being blacklisted from re-entering Malaysia in the future.
Academic Disruption – Your studies may be interrupted while resolving immigration issues.
Deportation Risk – Severe or repeated violations can result in deportation.

• You are required to submit your original passport, flight ticket and other additional documents at least 1 month before your departure date to proceed with student Visa cancellation.
• You need to fill out and complete the Student Status Modification form for the completion or withdrawal from the study process and upload the following documents in i-Zone:
  
  • A scanned copy of the passport information page  A scanned copy of the student pass page  A confirmed flight ticket/ full offer letter from the next institution in Malaysia only
  • The form can be completed via i-Zone by：
  • Select “Services” > Select “eForms” > Select “Student Status Modification Form” > Select “Completion”.
• Students may proceed to exit Malaysia upon completion of programme and Visa cancellation. Processing duration for the form will take up to 20 working days upon completion/withdrawal from the programme. You may write to the Finance Department for further enquiries.

• Student are required to fill out form at UNITEN International Office Counter 7.
• Cancellation of current student pass (old programme)
  
  
• The above requirements are subject to change without any prior notice depending on EMGS and Immigration Malaysia.